General Inquiries
Got general questions about features, accounts, or just want to say hello?
Contact
Get in touch
Contact & Support
Because nobody enjoys being trapped in endless phone loops. Chat with our autonomous AI agent for instant guidance, or connect directly with our specialized team members below.
BingwaZone Assistant
Our Assistant is fully trained on our system parameters to answer queries instantly. It doesn't sleep, take coffee breaks, or give vague runaround answers.
What the Assistant can clarify:
- Platform Setup Help
- All Generations i.e poster, video.
- WhatsApp Automation
- Payments & Subscriptions
- Mini-Site, Airtime, Bonga Guidance
- Entire Onboarding Help
Intelligent Assistant: Tap the button to launch the floating chat module. Interact with most asked questions and receive direct answers.
Still need a human?
Specialized Help Channels
For complex support needs or business collaborations, connect directly with our human specialists.
Technical Inquiries
Issues with poster templates, video generation, or WhatsApp bot automation?
Mini Sites & Utility Support
Stuck with your mini-site settings, airtime commissions, or bonga points?
Partnership & Collaboration
Looking to collaborate, integrate with us, or discuss enterprise scaling?
Our Commitment
“Support hours are 8 AM to 5 PM. AI hours are 24/7. Sarcasm hours are always. Choose your support channel wisely.”
